Environmental Enforcement Officer Team ManagerRedbridge London Borough Council
£16 per hour, working 50 hours per week Mon-Fri, Occasional Sat.Waste Investigations Support & Enforcement (WISE) are a leading supplier who work in correlation with many Local Authorities to help assist with the infamous issue of Littering & Fly Tipping within the boroughs. Utilising state of the art technology, together with vast experience within the industry and a clear, coherent understanding of PACE & all relevant legislation, WISE are a favourable supplier.
Main Purpose of the Role as the Enforcement Team Manager:You will be required to patrol the borough in an intelligence led manner, and when necessary, enforcing the legislation in which you will be authorised to act on - this would be done by issuing an on-the-spot Fixed Penalty Notice.
Within your role as Enforcement Team Manager, you will be: - Brand Ambassadors for the local authority and WISE, acting as the first point of call for the clients.
- Patrolling the borough in accordance with an agreed deployment strategy.
- Investigating complaints and ensuring all outcomes are documented.
- Ensure all teams' equipment is signed in and out on day-to-day basis.
- Ensuring that for any periods of annual leave/absence are covered, ensuring an exceptional service delivery is continuous.
- Ensure your team complete a daily vehicle inspection form before driving any company vehicle.
- Engaging and educate members of the public regarding Environmental Crime related offences.
- Follow WISE's Standard Operating Instruction when issuing a Fixed Penalty Notice.
- Ensure you complete a daily vehicle inspection form before driving any company vehicle.
- Attending Court and giving evidence is required.
The Ideal Candidate for the Enforcement Team Manager will have: - The ability to communicate with all members of the public, at times in demanding circumstances - it is important for the candidate to remain resilient.
- The ability to use own initiative when carrying out their role, and work within a team environment.
- Understanding that this role is based outdoors, regularly on foot in all weather conditions.
- Clear and concise writing skills
- Will be physically fit as you may be required to carry our foot patrol for prolonged periods.
- Capable to successfully complete their Enviro Crime Induction Course and be signed off as being competent for independent patrol by their assigned Training Officer.
This is a full-time contract, whereby you will be required to work 8-10 hours per day, between the hours of 7am and 7pm, Monday to Friday with the occasional Saturday, amounting to 50 hours per week. The successful candidate will be paid
£16 per hour, access to 28 days' annual leave (including bank holidays).
Please note: All successful candidates will be vetted accordingly, so it is imperative you are co-operative during the screening process to avoid any delays.
Experience:
- Customer service: 1 year (preferred)
- Teamwork: 1 year (preferred)
- Statement Taking: 1 year (preferred)
- Investigations: 1 year (preferred)
- Enforcement (any): 2 years (required)
Work Location: On the road
