Title: Energy Operations Manager
Contract Type: Permanent, Full time 35 hours per week
Office Location: Stratford London or Sale Point Greater Manchester
Persona: Agile working (Office and home-working mix)
Salary: £39,465 - £45,000 or £35,022 - £40,607 outside London
Closing date: Friday 21 st March at 9am
Interviews will be held: Friday 28 th March
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated
Role Profile - Energy Operations Manager.docx
An exciting opportunity has arisen to join our Energy Team in the role of Energy Operations Manager. With a rapidly expanding portfolio, growing from 9,000 heat customers to in excess of 30,000 over the next few years this a really exciting time to join L&Q Energy!
Reporting to the Senior Energy Operations Manager the role will provide leadership & management including customer service to contribute to L&Q Energy's performance, whilst operating in line with L&Q values. They will act as a Operations Manager overseeing the ongoing management of a portfolio of new and existing communal heating schemes.
They will work collaboratively with all Trust teams and with suppliers, contractors, consultants etc. as required to fulfil their job role. They will work with the Senior Energy Operations Manager and O&M Contract Manager to manage contractors who provide reactive and maintenance services to L&Q Energy assets.
They will ensure compliance of assets in line with Corporate Health and Safety and ensure activities of L&Q Energy meet objectives and key performance indicators to achieve agreed Annual Operational Plan. They will provide regular progress reports on scheme activity and provide analysis of scheme failures and put forward recommendations for improvements. They will be the main point of contact for internal and external customers and stakeholders for communal heating schemes on behalf of L&Q Energy.
The successful candidate will be a high performing and ambitious manager, highly organised with excellent communication skills, great attention to detail and willing to go the extra mile.
This role will be required to participate in the standby/call out arrangements which will require you to work outside of your normal working hours including weekends.
To be considered for this role candidates will display the following:
• Excellent influencing skills with a strong focus on delivering excellent customer service
• Highly organised with excellent communication skills
• Experience in managing multiple ongoing projects
• Knowledge of communal and district heating systems ideally with relevant experience
• Strong contract and supplier management skills
• Experience and understanding of procurement of works and services
• Good commercial acumen and financial awareness
If you are interested in this role and have the experience required, then apply without delay!
Candidates will need to have a valid driving licence and access to a car
Our commitments
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.
In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.
We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 108,000 homes, primarily across London, South East and North West of England.
As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.
Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
