Global Director of Social Impact & Sustainability

Application Deadline: 2 April 2025

Department: Social Impact

Employment Type: Permanent - Full Time

Location: Andover

Description

Great People Work Here.

Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, Twinings Ovaltine delivers.

We're looking for people who don't just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.

The purpose of the Global Director of Social Impact & Sustainabilityis to take ownership of and galvanise our business behind our social responsibility and environmental strategy and goals. (Link to SWC)

This role works directly with and across our senior executive team. Acting as a transformational and integrative leader, this person will work cross-functionally to develop and implement the businesses ESG strategy. This role is critical to being a responsible business, ensuring future business resilience, meeting evolving consumer expectations and delivering to key stakeholder and regulatory requirements. Through our brands, we want to make a difference to the communities we source from and limit our impact on the environment; this role is a key custodian of this promise.

Collaboration is key, working cross-functionally to build stronger plans and programs for the Company and our Partners. An expert leader, with a passion for sustainability at the heart of what they do, this role needs to lead a global team and provide credible subject matter expertise.

The role covers both Twinings and Ovaltine brands and within remit are all aspects of environmental, social and governance practices. While it has a joint reporting line for different aspects of the role, ESG will become part of everyone's role. The successful candidate will work very closely with our supply teams, finance teams (for reporting), communication and innovation teams. They will also represent the business with key external partners, organisations and bodies and work with the CEO regarding the work we do with the global tea coalition (GTC).

The role will necessitate frequent international travel and will require you to work across international time zones, in particular with internal and external stakeholders in India, China, Kenya, Sri Lanka, Thailand, Argentina, Poland, USA, Switzerland, and France.

Key Responsibilities

Strategic Integration and leadership

Develop and implement a comprehensive strategy that integrate sustainability and social responsibility into the core business operations and culture, aligned with the Company's mission and goals
Ensure that cross-functional longer-term plans include objectives related to social

Programme Leadership

Lead the creation and management of programmes that reduce the organisation's environmental footprint, promote social equity, and enhance community engagement
Innovate and drive initiatives that address key environmental and social issues such as climate change and human rights
In partnership with Finance and other functions, oversee sustainability reporting and ensure compliance with relevant regulations and standards
Manage partnerships with non-profits, community organisations, and other stakeholders to advance social impact initiatives.

Compliance and Reporting

Ensure compliance with relevant environmental and social regulations and standards
Alongside key cross-functional stakeholders, develop metrics and frameworks for measuring impact, tracking, and reporting on the organization's sustainability performance, ensuring transparency and accountability
With key team experts, conduct regular assessments and audits to measure progress and identify areas for improvement
Prepare and present annual sustainability reports to stakeholders, highlighting key achievements and future goals
When required, work with the Chief Financial Officer to support in the CSRD reporting requirements as a subject matter expert.

Stakeholder Engagement

Foster collaborative and effective relationships with internal and external stakeholders, including TwO employees, customers, suppliers, community groups, and regulatory bodies
Act as a spokesperson and advocate for the organisation's sustainability and social impact initiatives, enhancing the company's reputation and influence
Serve as the company's representative in sustainability forums, industry groups, and community events
Develop and deliver presentations, reports, and communications on sustainability initiatives and achievements.

Innovation and Continuous Improvement

Drive innovation in sustainability practices, seeking out new technologies, methods, and partnerships that can enhance the organisation's impact
Continuously assess and improve the effectiveness of social and environmental programs.

Leadership and Culture

Lead and inspire the SI&S team dedicated to social impact and sustainability, fostering a culture of empowerment and commitment to positive change
Provide education and training to employees to build awareness and skills related to sustainability and social impact
Be an influential role model to the SI&S team, promoting values-aligned behaviours, and driving high performance
Provide mentorship, training, and development opportunities to team members
Foster a culture of sustainability and social responsibility across the organisation.

Risk Management

Identify and mitigate risks related to environmental impact, social responsibility, and sustainability
Ensure that the organisation's practices reduce negative impacts and enhance positive contributions.

Skills, Knowledge and Expertise

Formal qualifications in Environmental Science, Sustainability, or a related field and tea plantations experience would be advantageous
Demonstrable experience in sustainability, social impact, or related fields on a global scale
Proven capability in dealing with complex global supply chains and experience in a manufacturing setting would be advantageous
Experience in HREDD and/or environmental risk mitigation would be advantageous
Experience in effective governance practices
Proven track record of developing and executing successful sustainability and social impact strategies and programmes. Converting theory and strategy into impactful programs will be crucial.
Strong understanding of sustainability frameworks, reporting standards, and regulatory requirements
Strategic Thinking: Ability to develop and implement long-term reporting project strategies
Critical thinking: Ability to analyse and make recommendations balancing risk, trust, growth and cost
Leadership: Ability to lead and motivate diverse multi-cultural , teams to buy into and support the delivery of organisational and business outcomes
Relationship-based: Effective at building relationships and working collaboratively with diverse stakeholders
Communication: Excellent written and verbal communication skills. Ability to translate complex idea and present information clearly
Change management: Ability to champion and shift beliefs and behaviours. Comfort with change, managing ambiguity and creating clarity for others
Strong project management skills with the ability to manage multiple projects simultaneously
Passion for social and environmental change and a commitment to making a positive impact.

Benefits

Yearly bonus based on personal contribution and financial performance
Flexible working options
25 days holiday plus 8 bank holidays and the option to buy and sell holidays
Onsite Gym and Wellbeing Centre
Perkbox - employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
Pension scheme with your contributions matched for up to 10% of your salary
Cycle to work scheme
SimplyHealth Cash plan
Onsite Staff shop and online staff discounts
Bupa Private Medical Insurance
Competitive Car Allowance
Electric Car Scheme

Twinings Ovaltine

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Global Director of Social Impact & Sustainability