Overview

We're Kingfisher, a team made up of over 78,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. We want to become the leading home improvement company and grow the largest community of home improvers in the world.

At Kingfisher, our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our office, with this role being based from our Paddington office.

We are looking for a Head of Product Marketplace to set the vision and strategic direction for our key strategic priority of marketplace whilst also delivering change continuously to support the growth of our global banners.

What's the job?

Key Accountabilities / Responsibilities:

Set the vision and strategic direction for Marketplace for the group in collaboration with the Group Marketplace team, Technology, and our banners.
Lead and facilitate the creation of a Product suite that is resilient and delivers Customer and Colleague satisfaction and sustainable value.
Ensure our strategies are aligned with banner ambitions.
Stay connected to the market to identify new and emerging trends, technologies and channels.
Demonstrate in-house Kingfisher expertise in all our major markets (UK, France, Poland, Iberia, Romania).
Provide thought leadership to our Executive Boards on how a test and learn approach within the marketplace.
Build a skilled and empowered team who can deliver customer-centric capabilities at pace independently.
Build a data and measurement-focused mindset.
Deliver benefits and return against agreed business cases and investment.

What you'll bring Job Specific Values & Behaviours:

An exceptional leader, able to guide others through change effectively.
Ability to present technical details simply to business partners.
A results-orientated leader.
Ability and willingness to mentor others and also learn from others.
An investigative and curious mind.
Entrepreneurial outlook, a self-starter who is keen to share knowledge, ideas, insights & inspire change.

Required Skills & Experience:

Significant experience and expertise across all Product disciplines, including leading strategic direction & delivery of marketplaces.
Proven experience of successful delivery of large, scaled e-commerce change.
Proven experience in building high-performance, delivery focused & data-driven product teams.
Experience working in a multi-national group environment.
Extensive experience of working in an agile, fast-paced environment.
Exceptional presentation and interpersonal skills.

How does this role align to our behaviours?

Be Customer Focussed - constantly improving our customers experience

We listen to our customers and colleagues.
We innovate products and experiences to stay ahead.

Be Human - leading with purpose, humanity and care

We do the right thing.
We invest in our people and build great teams.

Be Curious - thrive on learning, thinking beyond the obvious

We focus externally, globally and build the long term.
We experiment and share our learnings.

Be Agile - building trust and empowering people to work with agility

We act with pace, not perfection.
We take risks, fail fast and adapt quickly.

Be Inclusive - inspiring diverse teams to achieve together

We celebrate difference as a strength.
We collaborate, breaking down silos.

Be Accountable - owning the plan, delivering results and growth

We focus on performance outcomes.
We prioritise and simplify for others.

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher!

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.

Interested? Great, apply now and help us to Power the Possible.

Kingfisher

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Head of Product - Marketplace