Lead Business Analyst, Insurance

6-Month Fixed Term Contract (FTC) competitive £

City of London / Hybrid

Business Analysis, Best Practice, Insurance, Policy Administration

Lead Business Analyst is required by global insurance organisation to manage and shape the business analysis function within Operations. This pivotal role offers a unique opportunity to coach and inspire a team of professionals while driving digital and business transformation projects.

Key Responsibilities:

Lead and manage a team of business and test analysts, providing coaching, training, and oversight.
Oversee hiring to maintain a robust team capable of supporting transformational and digital initiatives.
Implement tools to facilitate collaboration and process mapping between project stakeholders.
Establish standardized templates and mechanisms for documenting business, systems, and technical requirements.
Collaborate closely with the Head of Change and Lead Project Manager for unified delivery approaches.
Allocate resources effectively and participate in team-wide change forums for BAU and operational updates.
Build strong relationships with internal and external stakeholders to drive seamless delivery.
Act as the business analysis workstream lead on high-profile projects, capturing and defining business requirements, managing tech vendors, and ensuring integration success.
Contribute to product roadmaps, backlog refinement, and cross-team collaboration.
Identify challenges and provide solutions promptly.
Uphold good conduct to deliver the best outcomes for customers and policyholders.

Key Requirements:

Insurance experience and knowledge of insurance policy administration, policy lifecycles and workflows
Exceptional stakeholder management and communication skills.
Proven ability to coach, nurture, and develop high-performing teams.
Deep understanding of business goals and the role of business analytics in achieving them.
Expertise in writing user stories, acceptance criteria, and facilitating requirements documentation.
Knowledge of insurance policy administration, lifecycles, and workflows.
Strong facilitation, presentation, and negotiation skills.
Ability to work independently and drive delivery outcomes.
Desirable Skills & Experience:

Desirable:

Experience of test analytics
Knowledge of the Software Development Lifecycle
Experience with Story Mapping
Understanding of Restful APIs
Experience conforming product definition to regulatory compliance requirements
Experience of working at an InsurTech or setup on start-up
Experience/Knowledge of structured or un-structured database architecture

What's on Offer:

Generous Benefits Package: Including 25 days of annual leave (+ bank holidays), private medical and dental insurance, critical illness coverage, and more.
Pension & Bonus: 10% non-contributory pension and eligibility for an annual bonus.
Wellbeing Support: Access to wellbeing schemes, employee assistance programs (EAP), and health assessments.
Hybrid Working Model: Work flexibly with IT support for a home setup.
Professional Development: Support for study and continued learning.
Sustainability Perks: Electric vehicle salary sacrifice scheme.

For a full consultation on this role please send your CV.

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